Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order quickly and safely.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Standard Delivery: 3–7 business days.
Delivery times may vary depending on your location and courier availability.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location.
We may offer free shipping on selected products or orders above a specified amount.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (if available) so you can monitor your shipment.

Delivery Delays

While we strive to deliver all orders on time, delays may occur due to weather conditions, public holidays, courier issues, or other unforeseen circumstances. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Lost Packages

If your order arrives damaged or you believe it has been lost in transit, please contact us within 48 hours of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.